Testimonials

Pottery

We have known Richard for over 10 years and have always valued his expert help and support. His knowledge and attention to our insurance matters has been the best in all our 40 years of trading. Richard is always available to give informed advice whenever we have a query. We wouldn’t hesitate in recommending him to anyone who is fed up with modern call centres and impersonal service. Richard knows our business and wants what’s best for us.

Welding, Fabrication and Civils Contractor and Facilities Company

Richard at Trelawney insurance came highly recommended, so we approached him to discuss our requirements going forward for 2023 as we felt we had outgrown our previous policy. From the outset Richard was extremely knowledgeable and flexible to our needs and worked tirelessly to ensure we had everything covered from PI to Combined and Fleet. As the nature of our contracts cover a wide range of locations and risks it was not a straightforward task however this was made simple with good communication from the outset. Thank you, Richard & Team.

International Property-Owning Company

We have worked with Richard since 2014 when he managed to arrange insurance cover for a rather difficult asset. Over the past nine years we have increased the workload and Richard now places all our commercial policies. The clear and objective insurance advice Richard provides to our business is invaluable. He is always happy to explain the most intricate policy details and his pragmatic attitude in relation to claims has saved us time and money. We look forward to a lasting professional relationship.

Sale and supply of uPVC doors & windows and associated products

We have been using Trelawney Insurance Solutions for a number of years now and have been more than satisfied with their friendly and professional service. Their knowledge and understanding of clients’ needs is second to none and any queries have always been answered promptly and with the correct advice relating to cover, legislation and all related matters. We would have no hesitation in recommending Trelawney for your insurance needs.

Air Conditioning / Heating / Mechanical / Heating Engineers

Being a smaller business, we have found in the past that a broker will be more than helpful until we’ve signed on the dotted line and then we are left to it and don’t hear from them again or our calls remain unanswered.  This is not the case with Richard. He has managed to find us a very competitive quote that meets our needs and allows for the specifics of our business. He is also available to assist us in any way we need, and response times are instant. He is the best broker that we have worked with, and we will continue to do so.

Manufacturer and Installer of Ductwork

Being able to work with a broker who understands our business and its needs is essential, and that is exactly what we get with Richard. He sources us the best renewal terms in ample time, not left until the last minute and is always at the end of the phone when we need assistance or just to check some details for us. I would highly recommend.

Property Investor

I have worked with Richard from Trelawney Insurance Solutions for the last 20 years. Over those years he has always been no 1 to call about anything to do with insurance. Richard is a rare individual, an insurance professional who always gives advice that makes absolute sense, who is always one call away and available to you, who is always fair and reasonable. Complimentary to the above it is always a pleasure to talk and do business with him. I don’t think you can do better than that and highly recommend him.

Contractor / Property Developer

We have dealt with Richard for several years and have always been very impressed with his professionalism and the high standard of service he provides. Our interests and needs are always attended to and, as a small business engaged in the construction industry; we do rely on obtaining a competitive quotation for our insurance requirements. We would have no hesitation in recommending Richard and his company to anyone requiring insurance for their business.

Building Contractor

Moving our cover to Trelawney Insurance Solutions has proved to be a great decision. Not only did they correct cover that hadn’t been accepted by one of our customers, but they also saved us money! They have continued to look after us well since then and we wouldn’t even consider going elsewhere.

Social Club

After an extensive renovation of our social club we needed to reassess our insurance cover. We asked Trelawney Insurance Solutions to advise us of our needs and provide a quote to suit. It was a perfect fit for us; we received a professional and personal service and were given great advice. We finished up with the cover we needed and at a premium cost lower than previous years. We are delighted that we used Trelawney Insurance Solutions and will do so from now onwards.

Engineering Company

We have known Richard for approximately 20 years and over those years he has consistently given us an excellent service. We have always been impressed with the industry knowledge that he possesses. Richard is always professional and flexible, and goes the extra mile to ensure that we understand the policy terms and the consequences of any changes in cover. In a domain that can be somewhat confusing, Trelawney Insurance Solutions consistently give us the correct advice on levels of insurance, giving us tailor-made insurance cover with a competitive premium. He offers an excellent backup service and is always able to answer questions. We have no reservations in recommending Trelawney Insurance Solutions to anybody that asks.

Precision Engineers

We are very grateful to Richard for the help he provided, for what was potentially a very tricky problem for us. Richard, having only just taking this company on as a client, was approached by us, as we had suddenly been threatened with a litigation claim from a former member of staff claiming compensation for alleged hearing loss caused 35-40 years ago, long before any of the current staff or directors were involved with the company. Richard’s background investigations established who the company’s insurance underwriters were at that time and managed to get them to take responsibility for the claim. In the event, the other party’s solicitor decided not to proceed with the claim, but the massive relief from a stress-full situation for us brought about by Richard’s work was immeasurable. Consequently we have no hesitation in recommending the personal and excellent service provided by Trelawney Insurance Solutions to anyone.

Metal Fabricators

We have dealt with Richard Stevens over a number of years. The company provides a great professional, personalised service and continually ensures favourable premiums.

Motor Trader

Moving to Trelawney Insurance Solutions has proved to be an excellent decision. Their assistance with a claim was first class and we trust them implicitly.

Building Contractor

Richard always does a great job re-broking our Business Employers and Public Liability Insurance and also the Fleet Motor Policy. Everything is looked into in great depth and he makes sure the policy is tailored fully to our business. He works hard to find the right solutions and he is on our side. Richard is someone I like, trust, and is a valued asset. Trelawney Insurance Solutions is efficient and professional and I would not hesitate to recommend then to any company.

Business Stockist and Distributor

Trelawney Insurance are both friendly and professional. They have worked with us for consecutive years now, offering us saving, and great service. Always going above and beyond to assist both at renewal and with any enquires, help or information during the term of the policy. It really is reassuring to know there is always someone there for any enquiry that may arise, and the trust to know it will be completed quickly and professionally with a friendly approach. A great company to work with – we would highly recommend. 5 star!

Metal Fabricator and Steel Stockholder

Trelawney Insurance Solutions have brokered for our insurance policies for over ten years now and they have always got us the maximum cover at the best price. They take away the stress and hassle of getting the correct insurance cover for your business. We wouldn’t contemplate going anywhere else.

Property Owner

We found Trelawney Insurance Solutions took a holistic view of our insurance requirements asking relevant questions that previous brokers hadn’t asked which resulted in an insurance package that meets our need. We now have the cover we need and aren’t paying for the cover we don’t need so our confidence is higher and our premiums are considerably lower.